Tag Archives: Customer Service Bots

What is customer service experience and why is it important for business growth? 

Customer experience, or CX, refers to how customers perceive their total interactions with your business or brand.  A positive customer … Read More

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Use cases of customer service bots and how they can help cut the cost

Customer Service Bots: Customer service bots are a way for customer service to automate and boost the workflow and create … Read More

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