Buyer’s Journey Made Easy
Yubo for ecommerce is designed and crafted to enhance user experience by using AI and sales driven NLU to influence user buying patterns.
Yubo uses best in class NLU engine to understand the keypoints and entities in a user’s conversation. Any request or information given by the user is immediately understood by Yubo and an appropriate action is taken. Yubo creates a knowledge graph from your inventory and automatically becomes intelligent about handling customers around it.
Yubo learns the context of the conversation and creates a conversation flow to proactively ask questions and guide the user to the exact product. It also recommends certain features to the users to help them make better decisions. The ‘job done’ approach of Yubo assists the users exactly where it is needed.
In Chat Product Cards
Talking to Yubo is a visual treat as well. Yubo shows the product cards with images and details to help users understand the product better. The quick options of viewing details of the product and adding the product to the cart are available in the chat window itself. Yubo is transitioning the way customers shop online.
Order Tracking and Support
Support is one of the key areas where any assistance can come in real handy. Yubo does the best job here. It can help a user view or track any of the past orders, help the customers for cancellation and refund queries, or take in product or order issues related concerns. Yubo achieves all this by having a conversation with the user like any human assistant would do.
Live Chat take over
Making Yubo more and more intelligent for each and every aspect of your business is an ongoing process. While Yubo will be still learning stuff, it can always pass the control to a human assistant to help for some queries best suited for humans to answer. Yubo can be trained to smartly choose the areas where it will seek the human assistant’s help.
Respond your customers 24×7
Never loose a business
Still thinking, Why You Need a Chatbot?
Use Yubo for all of your platforms
Yubo is very adjusting by nature. It can fit well on your webpage, mobile app screen and facebook page. We can give your Yubo a voice too. Talk to Yubo with Amazon’s Echo or Google Home.
Yubo is very adjusting… it fits well on every screen size. Give your web users the same attention on your mobile app.
Give a voice to your Yubo. We have solution for your customers who may find talking easier than typing and chatting.
Chatbots are no more a new thing for facebook pages. If you have traffic on your facebook page, let Yubo cater to that.
Check out the video on this page to see how Yubo became friends with Alexa. We make this integration smooth as butter.
Why Choose us you ask?
Yubo is not bound by any specific technology stack. We hire new team members
who may or may not be on Yubo’s board already.
A transparent company
We strongly believe in maintaining a transparent relationship with all our clients. At no stage will there be any additional or hidden charges that you might have to look at when you trust us with a project of yours.
Our team is very efficient in terms of communication. We believe that a company can only thrive when it’s teams can communicate easily. Hence a lot of time is spent to ensure our teams are able to communicate best with the clients using different online tools.
Being one of the most trusted brands in the software industry, we at Yubo understand the value of confidentiality. You do not have to tell us that all information that is shared between you and Yubo has to stay between us only. We adhere to this as an inbuilt value at Yubo.
Hire on the go
Every project might require a very different set of talents. Hence at Yubo, we maintain a team of developers of different expertise that are available as per the client requirement. This ensures that you get the best of the developers working on your project at all times!
The talent pool in Yubo has a wide range of experience in many languages. The development team has a minimum of 5 years of experience in the domain. Each one of the talents is tested every now and again to ensure that they are on top of their games at any given time.
We have got you covered
Once we take up your requirements, we are there for you always! We have a strong technical maintenance team if the need arises at any time for you to contact us for any sudden glitches. The teams can solve your challenges by deploying best of their experiences.