Support your customers 24X7
Support is one of the most important aspects of any business and Yubo is able to provide the first level of support when it matters the most: immediately!
Order Related Issues
Yubo can be customized and trained to seamlessly support order related issues on your digital platform. Yubo can help in tracking, cancellation, partial cancellations, or reordering etc from the users’ order history. Your support staff doesn’t need to spend time on these concerns while Yubo can handle multiple such requests concurrently.
Frequently Asked Questions
Let the most important queries to be answered by human agents, leave the rest to Yubo. Yubo can handle and respond to almost all the frequently asked questions for your business. Yubo can intelligently understand the intent of the user’s questions and can quickly scan through the trained information with it to reply with the best answer.
Payment Related Issues
Yubo’s NLU engine works seamlessly to understand the money and payment related concerns and its relevant conversation flow graph helps it resolve the issue in the best possible way. It can identify the sub-type of issue and give the most appropriate response for the issue.
Order Tracking Support
Yubo can access the database and user’s profile after asking the user to login. Thereafter, the user just needs to ask the questions in a regular conversation flow and Yubo will keep responding accurately. It can even help the user to do a live tracking of the order or give the last update about the order’s delivery route.
Live Chat take over
Making Yubo more and more intelligent for each and every aspect of your business is an ongoing process. While Yubo will be still learning stuff, it can always pass the control to a human assistant to help for some queries best suited for humans to answer. Yubo can be trained to smartly choose the areas where it will seek the human assistant’s help.
Assist your customers with guided shopping
Never loose a business
Still thinking, Why You Need a Chatbot?
Use Yubo for all of your platforms
Yubo is very adjusting by nature. It can fit well on your webpage, mobile app screen and facebook page. We can give your Yubo a voice too. Talk to Yubo with Amazon’s Echo or Google Home.
Yubo is very adjusting… it fits well on every screen size. Give your web users the same attention on your mobile app.
Give a voice to your Yubo. We have solution for your customers who may find talking easier than typing and chatting.
Chatbots are no more a new thing for facebook pages. If you have traffic on your facebook page, let Yubo cater to that.
Check out the video on this page to see how Yubo became friends with Alexa. We make this integration smooth as butter.
Why Choose us you ask?
Yubo is not bound by any specific technology stack. We hire new team members
who may or may not be on Yubo’s board already.
A transparent company
We strongly believe in maintaining a transparent relationship with all our clients. At no stage will there be any additional or hidden charges that you might have to look at when you trust us with a project of yours.
Our team is very efficient in terms of communication. We believe that a company can only thrive when it’s teams can communicate easily. Hence a lot of time is spent to ensure our teams are able to communicate best with the clients using different online tools.
Being one of the most trusted brands in the software industry, we at Yubo understand the value of confidentiality. You do not have to tell us that all information that is shared between you and Yubo has to stay between us only. We adhere to this as an inbuilt value at Yubo.
Hire on the go
Every project might require a very different set of talents. Hence at Yubo, we maintain a team of developers of different expertise that are available as per the client requirement. This ensures that you get the best of the developers working on your project at all times!
The talent pool in Yubo has a wide range of experience in many languages. The development team has a minimum of 5 years of experience in the domain. Each one of the talents is tested every now and again to ensure that they are on top of their games at any given time.
We have got you covered
Once we take up your requirements, we are there for you always! We have a strong technical maintenance team if the need arises at any time for you to contact us for any sudden glitches. The teams can solve your challenges by deploying best of their experiences.