E-commerce businesses have to do a lot of different things every day. It includes keeping track of their inventory, helping customers, and making their websites work better. It can be hard to manage all these things manually. You have to write great product descriptions, run marketing campaigns, and give great customer service.
But, luckily, artificial intelligence (AI) is here to make things easier for your online store. Many of these tasks can now be done automatically.
AI tools use machine learning and natural language processing to do boring tasks automatically. It improves workflow and saves time and money. This gives you more time to focus on strategic growth and innovation.
These tools can help you give your customers a great experience, which can increase sales and boost your reputation. Isn’t it interesting and worthy of attention? Of course, it is.
Get ready to transform your e-commerce operations and take your business to the next level with the power of AI. This article will show you the 11 best AI tools for online stores. Dive in to learn about the top AI tools that can make a real difference in your success.
Best AI Tools For E-commerce Businesses
Here are the 11 best AI tools to help e-commerce businesses become more productive and efficient:
1. Drift
Drift is an AI-powered conversational marketing platform that enhances customer interaction online. It uses chatbots to qualify leads, answer common questions, and schedule meetings with customers at any stage of the buying journey. The customizable platform at Drift makes interactions more personal and on-brand. This helps eCommerce sites enhance conversion rates, make customers happier, and make more sales.
Key Features
- Automate lead generation and customer support.
- Engage website visitors in real-time.
- Connect with potential customers instantly.
- Provide personalized assistance and increase conversion rates.
- Automate follow-up emails.
- Nurture leads through targeted email campaigns.
- Automatically assign leads to sales reps by criteria.
- Allows prospects to book meetings directly with sales reps.
- It integrates with your calendar for scheduling.
- Works with Salesforce and HubSpot.
- Connects with marketing tools such as Marketo and Pardot.
Limitation
- Initial platform setup and configuration may be difficult for some users.
- For startups and small businesses, pricing can be high.
- There are a few feature customization options, which may not suit all business needs.
- Some features require additional setup and maintenance due to tool integrations.
Pricing
- Premium Subscription: $2500 per month
- Custom pricing for advanced subscriptions
- Custom pricing for enterprise subscriptions
2. FlexClip
FlexClip is an AI-powered video creation platform designed to help e-commerce businesses create engaging visual content. With its intuitive interface and extensive library of templates, FlexClip simplifies the video production process, making it accessible even to those without video editing experience. E-commerce businesses can use FlexClip to create product videos, promotional content, and social media ads that resonate with their audience, driving higher engagement and sales.
Key Features
- AI-powered tools for video creation, including automatic subtitles, voiceovers, and background removal.
- A vast library of customizable video templates tailored to various industries and marketing needs.
- Easy-to-use drag-and-drop interface, allowing quick edits and adjustments.
- Supports various video formats and aspect ratios, ideal for social media platforms.
- Integrated stock library with millions of royalty-free videos, images, and music.
- Collaboration tools that enable teams to work together on video projects.
- Export videos in high-definition quality, up to 4K resolution.
- Cloud-based platform ensures projects are accessible from anywhere, at any time.
Limitations
- Advanced editing features might be limited compared to professional video editing software.
- Some users may find the range of templates restrictive for highly customized video content.
- The free version includes a watermark on exported videos, which may not be suitable for professional use.
Pricing
- Free Plan: Includes basic features with a watermark on videos.
- Plus Plan: $9.99 per month, offering watermark-free exports and higher resolution options.
- Business Plan: $19.99 per month, includes additional storage and more AI credit options.
3. JPG to Text
JPG to Text is a powerful AI-driven tool designed to convert images into editable text format. This tool leverages advanced Optical Character Recognition (OCR) technology to accurately and efficiently extract text from images. For e-commerce businesses, this can be a game-changer, simplifying tasks such as digitizing printed materials, extracting data from product labels, and streamlining documentation processes. It is a good investment for businesses of all sizes because it is accurate, easy to use, and processes data safely.
Key Features
- It accurately extracts text using advanced OCR algorithms, which reduces mistakes and the need for manual fixes.
- Batch processing speeds up workflows by converting multiple images to text.
- It can recognize and convert text in multiple languages, which is ideal for global e-commerce.
- The tool is simple enough for non-technical users to convert images to text.
- It protects sensitive business data by securely processing uploaded images.
Limitations
- Image quality affects text extraction accuracy.
- The tool may struggle with multi-column documents or heavily formatted text.
Pricing
- The free version lets users convert one image at a time and use basic features.
- The weekly premium plan costs $2.50, the monthly plan costs $4.99, and the yearly plan costs $49.00.
4. Nosto
Nosto is an AI-powered platform that enhances e-commerce websites by providing personalized shopping experiences. It uses AI and dynamic targeting to analyze past purchases and behavior. This lets retailers send targeted product suggestions, personalized content, and custom marketing messages.
Key Features
- It helps product suggestions to customer behavior, preferences, and purchase history.
- Customize exit-intent and cross-sell pop-ups for visitors’ on-site behavior.
- Integrates email marketing platforms to recommend products personally.
- Real-time, data-driven content improves the user experience.
- Provides detailed customer behavior, campaign, and personalization analytics.
- It supports Shopify, Magento, WooCommerce, and BigCommerce.
Limitations
- Small businesses and startups may find it too expensive.
- Complex setup and customization may require additional support or training.
- Many popular e-commerce platforms integrate with Nosto, but others may have issues.
- Businesses new to AI-driven personalization need time to learn and use all its features.
Pricing
- Customized business pricing according to your needs.
5. Toolzoon
Toolzoon is a versatile, AI-powered platform. It is designed to provide a comprehensive suite of tools to enhance the efficiency of e-commerce businesses. Its features are made to make content creation easier, marketing more effective, and increase customer engagement. This makes it a very useful tool for online stores. The AI Copy Writer is a versatile tool for generating various types of content, from blog posts to social media updates.
Email marketing is important for e-commerce businesses for customer retention, promotions, and communication. The AI Email Writer on Toolzoon helps businesses create engaging and effective email content. Customer reviews play a significant role in influencing purchase decisions. The AI Review Generator helps businesses gather and create authentic-sounding reviews, even for new products.
Product descriptions must be accurate and interesting for conversions. Toolzoon’s Product Description Generator can generate thorough and appealing product descriptions that highlight key features and benefits. Meta descriptions are critical for SEO and click-through rates from search engine results. Toolzoon’s Meta Description Generator helps create optimized meta descriptions.
Key Features
- It uses advanced NLP algorithms to understand and generate human-like text.
- It adapts tone, style, and language to user preferences and demographics.
- Maintains brand voice by ensuring content tone and style.
- Save time and resources by quickly creating product descriptions, blog posts, and social media updates.
Limitations
- New users may need some time to get used to the platform’s many features.
- Integrating Toolzoon with existing systems may require technical support.
Pricing
Toolzoon offers all the features completely free.
6. Jasper
Jasper uses AI to write high-quality product descriptions, marketing copy, and blog posts for eCommerce businesses. Its algorithms recognize context and customer intent to create engaging, profitable content. Jasper helps eCommerce sites improve their content marketing and customer engagement by maintaining a consistent online presence.
Key Features
- Creates SEO-friendly product descriptions that highlight features and benefits.
- Engaging blogs improves SEO and organic traffic.
- Encourages long-form product reviews, how-to guides, and industry insights.
- Improves search engine visibility with keyword and on-page SEO suggestions.
- Creates persuasive content to boost click-through and conversion rates.
Limitations
- Setup and customization of e-commerce templates take time.
- Train the AI to produce the desired output slowly.
- User input quality and specificity affect content quality.
Pricing
- Monthly/seat Creator Subscription: $49
- Professional Subscription—$69/month/seat
- Business Subscription—contact sales for a quote.
7. ClickUp
E-commerce brands use ClickUp to improve workflows and project management. It has eCommerce-specific project templates and automates project status and priority updates. Add ClickUp AI for $5/user/month to any paid plan.
Key Features
- Built-in admin chat function
- Customize a dashboard to track project progress.
- Set reminders for all important tasks to finish on time.
- Use the AI-powered prompts to simplify and improve results.
- ClickUp Chat View centralizes e-commerce project conversations.
- Customize a dashboard to track project progress in real-time.
- Connect to 1,000+ tools natively or via Zapier.
Limitations
- ClickUp AI requires paid plans.
- Not all desktop features are available in the mobile app.
Pricing
- Free Forever: Free
- Unlimited: $7/user/mo
- Business: $12/user/month
- Enterprise: Price inquiry
- ClickUp Brain: $5/Workspace member/month on all paid plans.
8. Yugasa Bot
Yugasa Bot is an AI-powered chatbot that uses Natural Language Processing (NLP) to have conversations that sound a lot like conversations between humans. It works perfectly with Facebook pages, WhatsApp, websites, mobile apps, and more. Yugasa Bot handles first-level communication well, so your team can work on more important tasks.
Key Features
- Supports websites, mobile apps, Facebook, WhatsApp, and other digital platforms.
- Utilizes advanced NLP to understand and respond to user queries with human-like accuracy.
- Provides round-the-clock assistance, ensuring visitors always receive timely responses.
- Manages initial interactions with visitors, filters queries and provides relevant information.
Limitations
- Initial setup and customization may require technical expertise.
- Handles first-level communication well but may need human intervention for complex queries.
- Advanced features might be costly for smaller businesses.
Pricing
- It provides a free version with limited services.
- It offers free trial before purchasing
- The subscription costs start at $298 per service for one time.
9. Adobe Sensei
Adobe Sensei is an AI and machine learning technology that enhances Adobe Commerce’s capabilities. It has powerful optimization and personalization tools. It uses GenAI and data analysis for predictive search, catalog management, personalized content, and product recommendations. It integrates Adobe Commerce to simplify AI-driven features for personalized experiences and data-driven decisions.
Key Features
- Determines how marketing activities affect business and campaign goals.
- Improves customer behavior and cause-and-effect understanding.
- It predicts leads and accounts’ buyer journeys, helping you target the right prospects.
Limitations
- Adobe Sensei is too expensive for small and medium-sized businesses.
- Integration is difficult and requires technical expertise.
- Dependence on Adobe may require multiple Adobe product investments.
- GDPR compliance is needed for data privacy and compliance due to extensive data processing.
Pricing
- Your business needs to determine prices.
10. Syte
AI tool Syte helps customers find products through visual search, on-site navigation, and SEO. It displays complementary products using hyper-personalization. It enhances customer journeys and conversions. Online retailers of home decor, fashion, and jewelry love it because it shows product combinations and their efficacy.
Key Features
- Automatically tag products to streamline data, merchandising, and time
- Define products with over 15,000 attributes.
- Use the Inspiration Gallery to showcase your products.
- Contact Syte’s friendly customer service for assistance.
- Visual search capabilities
- AI-driven product recommendations
- Image-based discovery
Limitations
- Image search results are not always accurate.
- Syte is designed for home decor, jewelry, and fashion, so it may not work for every business.
Pricing
Pricing is available upon contact, according to your requirements.
11. Boost.ai
Boost.AI is an AI chatbot that enables business owners to use AI for customer service. It can function as an autonomous virtual agent or a part of a human team. It can respond to customer requests, solve problems, and offer proactive recommendations. It can analyze inquiries and generate suggested responses. It provides 24/7 voice calls using conversational AI technology.
Key Features
- NLP abilities
- Autonomous support
- Agent help mode
- Using automation to chat and make calls
- Integrating easily with existing CRMs and e-commerce platforms.
- Advanced understanding of natural language to give correct answers.
- FAQs, order tracking, and customer questions can all be done automatically.
- Real-time data and analysis to help service customers better.
Limitations
- Initial setup and customization are difficult and time-consuming.
- Smaller businesses may struggle with costs.
- Limited understanding of specific customer inquiries compared to humans.
- Performance depends on internet connectivity.
Pricing
- Pricing starts at $50000 per year per user.
12. ViSenze
ViSenze is an AI tool that helps people quickly find products in the online stores of well-known brands. It analyzes customer activity to provide personalized recommendations. It allows customers to search for products using screenshots, photos, or saved images. Smart product tagging with data like color, size, and brand helps customers find their desired items.
Key Features
- Offer complementary or similar products to cross-sell.
- Add e-commerce products to ViSenze for easy catalog management.
- Easy scaling and SKU data addition as your e-commerce store grows.
- Connect to Shopify, BigCommerce, and WooCommerce.
- Visual search
- Product suggestions
- Visualizing customer journey
- Performance tracking and customer data
- A/B tests
Limitations
- E-commerce product discovery is not always accurate.
- Few reviews exist to evaluate ViSenze’s efficacy.
Pricing
Pricing plans can be customized on the basis of customer needs.
Final Words
E-commerce businesses have to deal with a lot of problems every day, like keeping track of their inventory, helping customers, making their websites work better, and coming up with marketing campaigns. It can be hard to do all of these things by hand. Many of these boring tasks can be done automatically by AI tools, which makes things run more smoothly and quickly.
The way you run your business and interact with customers can change greatly if you use AI in your online shopping. The tools discussed in this article represent some of the best options available for online retailers. You can make your business much more productive and efficient by using these AI tools. Start using these tools right away to see how they can change the way you do e-commerce and help you succeed.
