What is the Best AI Chatbot? An Exclusive List! 2021

What is the Best AI Chatbot? An Exclusive List!

Best AI Chatbot: Over 60% of millennials regularly use chatbots for their daily transactions. That means more than half of the internet users love chatbots. In fact, the use of chatbots is increasing by leaps and bounds. Consequently, reports predict that by the end of  2022, ai chatbots will occupy over 90% of the global market.

Ai chatbots are upgrading customer service by leaps and bounds. Therefore, it is not a wonder that one of the most searched questions on Google is, what is the best ai chatbot? Read ahead to put an end to all your queries regarding the best ai chatbot online.

Chatbot applications can optimize the interaction between people and services and improve the customer experience. Chatbots do not replace humans, but they can complement the support chat experience by sending friendly greetings to customers in an alluring way that they need.

For instance, you go to an e-commerce site and find yourself in a labyrinthine situation in choosing what to buy. It is your mom’s birthday and you need to choose something special. In this imbroglio, a chatbot can be your panacea.

Ai chatbots use the trick of hyper-personalization to filter the most suitable products for you analyzing your real-time activity on the website. By managing the initial interactions with potential customers, AI chatbots help open the conversation to human agents which they can follow.

A chatbot collects information about the customer’s order number and city in advance, and the agent puts the chatbot in the context it needs to provide fast and personalized service.

However, the question persists. What is the best ai chatbot platform? Therefore, after intensive research, we have prepared the top 15 list of the best ai chatbot you can ever find.

What is an Ai Chatbot?

Before we get started with our list of the best ai chatbot platforms, it is crucial to know, what is an ai chatbot? A chatbot is an artificial intelligence program that simulates a conversation by chatting in natural language with users on messaging apps, websites, mobile apps, or phones.

Chatbots are computer programs that simulate a human conversation using voice commands or text chats. These are automated programs that interact with customers like humans and cost little.

A chatbot is artificial intelligence (AI) that mimics a real conversation between a user and another user in natural language. Chatbots are artificial intelligence-powered computer programs that allow customers to communicate with a company or brand using text formats and simulate instant messaging with a human.

A chatbot or artificial intelligence (AI) is software that simulates a conversation or chat with a user through natural language, messaging apps, websites, mobile apps or phones. Chatbots are also called “chatterbots” because they simulate a conversation (chatter) with a human being through text or speech interaction.

Top 5 List of Best Ai Chatbot

1. Yugasa Bot

  • Founder: Yugasa Software Labs
  • Year of Establishment: 2019
  • Location: San Diego,  Brampton, Gurgaon
  • Rating on Google: 5/5

Yugasa Bot, created by Yugasa Software Labs, is the crown holder in our list of top 5 best ai chatbot platforms. Yugasa Bot is the only ai conversational bot to offer service in over 70 languages. The Yugasa Bot Platform is an NLP-based platform that helps you easily build chatbots for Facebook Messenger, Slack, Telegram, and Web Chat.


Yugasa Bot is not just a bot window. It is a comprehensive communication platform that comes with an intuitive admin panel. Yugasa Bot can be used to complement paid digital ads, decreasing the cost of ads. This ai chatbot knows how to read the human language, making it user-friendly and easy to maintain. 

The whole Yugasa Bot platform is plug & play. No wonder why it has a whopping 98% customer satisfaction rate. It comes with a user-friendly admin and easy setup process. The maintenance of Yugasa Botis a Child’s play as it uses state-of-the-art NLP/NLU engine to understand human language. Not just the bot window but the whole Yugasa platform is plug & Play. The Yugasa Bot APIs are served over HTTPS and require authentication. Yugasa Bot Admin can delete the trees & intents by clicking a button. All data stored in the database are fully encrypted and kept in a secured file system.

2. Tidio

  • Rating on Google: 4.8/5

Tidio provides an interactive AI chatbot that uses deep learning to improve customer support and increase sales. Ut is easy to use, so  you can design your AI bot exactly the way you want it. You can also use the visual builder interface to see how it grows. 


Tidio bot uses NLP technology to better serve and interact with customers. As you can reach your customers 24/7, you never miss a single sale opportunity.

3. Imperson

  • Founder: Erez Baum 
  • Year of Establishment: 2016
  • Location: Glendale, California and Savyon, Israel
  • Rating on Google: 4.5/5

Imperson is one of the best ai chatbot platforms for businesses. These bots are not specific to books or movies; they are conversational. The more you talk with them, the more they learn about your interests and personality traits. 


With advanced AI, Imperson chatbot can answer questions and resolve issues that human agents normally handle. By allowing customers to engage through their favorite messaging platforms, such as Facebook Messenger, this ai conversational bot can quickly provide answers and offer support. Personalized interactions make it easier for curious visitors to become loyal customers.

4. Manychat – Best AI Chatbot

  • Founder: Mikael Yang 
  • Year of Establishment: 2015
  • Location: San Francisco
  • Rating on Google: 4.6/5

ManyChat is a Facebook Messenger chatbot, making it a powerful platform for building, enriching customer relationships. So far, over 5,000 businesses and developers have partnered with ManyChat to create customer engagement solutions.


Users can create conversations, which they can then turn into automated messages. They can use keyword detection to automatically start conversations with users who message them, and they can set up notification rules to ping different team members depending on the customers’ responses.

This ai conversational bot also offers a free version for small businesses with limited functionality. ManyChat also works to build a seamless connection between Facebook Messenger, SMS, and email.

5. Landbot

  • Founder: Jiaqi Pan 
  • Year of Establishment: 2017
  • Location: Catalonia, Barcelona
  • Rating on Google: 4.7/5

Landbot is an ai conversational bot application that helps you automate your customer service. This is one of the best ai chatbot platforms and helps you save time, get more leads and increase revenue. 


Web application that allows users to create and manage chatbots in minutes. Landbot offers various design templates for bots, with support for AI bots and human-like conversations. It also integrates with multiple tools such as Slack, Salesforce, and Gmail. Furthermore, a sophisticated customer service team is available 24/7 who are knowledgeable about the platform and eager to help customers.

6. Bold360

  • Founder: LogMeIn
  • Year of Establishment: 2019
  • Location: Boston, Massachusetts
  • Rating on Google: 4.3/5

Bold360 is an artificial intelligence chatbot that helps brands convert leads into customers. It has the ability to understand conversational language and it can process information about customers on its own.

Bold360 is available as a Facebook Messenger Chatbot, Slack Bot, or Google Home Assistant. This technology allows you to create your own chatbots to help people with their customer service issues, sales questions, or product inquiries.


The chatbot helps initiate conversations through different channels and uses natural language to ask standard questions. It directs complex issues to a human agent with the use of transfer buttons and pre-made responses. The dashboard records key analytics that indicates what areas need improvement.


So this was our list of best ai chatbot platforms. You can use artificial intelligence chatbots like Yugasa Bot to increase your presence and engagement on social media. We’ve built a platform that can be customized to fit the needs of any business, and we’ll work with you to create a unique AI chatbot that will help you connect with customers in an authentic way.

Although there are a lot of great chatbots out there, Yugasa Bot is indeed the top contender of the crown of best ai chatbot. We hope that this information will help you make a well-informed decision when choosing the right bot for your needs. If you’re interested in learning more about chatbots or integrating them into your company’s marketing strategy, please visit our website today.

Read More: The Web’s Top 5 Most Innovative Chatbots

About Pratyancha Mishra

Head of Strategic Alliances - Global at Yugasa Software Labs. We shape your dreams into reality.
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