Chatbot Companies in India: A chatbot is an AI innovation that allows for online human-like conversations using text-to-speech. Chatbots provide support representatives with the information they want fast, giving up relevant resources even as the topic of a conversation changes.
Chatbots can improve consumer self-service choices and address frequent concerns like checking claims status, changing orders, and more.
India is becoming a key player in the chatbot business, and several indigenous chatbot platforms are well-positioned to compete not just in the country but also in global markets.
These bots are also very personalized; most of us are familiar with customer service applications such as SMS, Facebook, Whatsapp, Messenger, and so on. Every firm strives to provide good and timely service to all of its clients, thus the use of bots has increased alarmingly in number.
CHATBOT COMPANIES IN INDIA – BUT WHY ARE COMPANIES USING CHATBOTS?
To answer it in brief, to benefit customers.
24 AVAILABILITY
Typically, whenever a customer has a query and wants to have their issues resolved, they are expected to wait 24 hours for a response, which in many cases can significantly impact future sales as nobody has the time for constant follow-ups and go with all the back and forth, bots could also have their disadvantages such as not being able to answer efficiently, but 9 out of 10 times they can.
Chatbots can help businesses save money by enabling self-service in basic circumstances, delivering relevant information faster, and enhancing the customer experience.
Automation, including the use of AI-powered chatbots, also assists support personnel in dealing with rising consumer demand. Repetitive, manual activities in the contact center reduce agent productivity and irritate consumers. Chatbot automation expedites the process.
Having a chatbot can also save a lot of money because it is very cost-efficient. Implementing chatbots does require some investment, but when compared to hiring people to work for customer support and making them do the same monotonous job when they can be used to work on the company’s growth strategy.
Finally, chatbots have a significant benefit in that they can assist in getting to know consumers very well since they can input data into them to inform them about upcoming releases and offer them products and services that may be of interest to them.
Chatbot Companies in India, Chatbots are ideal tools for companies to learn about their customers’ expectations. Based on the data provided by the chatbot-customer interaction, customer-specific objectives may be created.
TOP 10 CHATBOT COMPANIES IN INDIA :
1. HIDDEN BRAINS
Hiddenbrains has been in business for almost 17 years and has a plethora of industry expertise. The firm offers chatbots that make use of a variety of technologies, including machine learning, natural language processing, and artificial intelligence.
Hiddenbrains hires a team of chatbot developers to construct chatbots to change the way businesses communicate with consumers by offering engaging experiences and automated customer care using chatbots.
2. YUGASA BOT – Chatbot Companies in India
Yugasa Bot is Yugasa Software Labs’ AI-integrated and natural language processing-based Chatbot framework. We are a Chatbot development firm that provides dependable Chatbot development solutions for creating bespoke bots for your organization.
We employ cutting-edge technologies to create chatbots that increase interaction and provide client pleasure.
Alongside our committed team of specialists, you can create bots that allow you to keep control over critical data. We can assist you in achieving your goals for both your consumers and your enterprise.
3. FLOATBOT
Floatbot is a SaaS-based Conversational AI platform that employs AI-powered Chatbots and Voice Bot to automate customer service, improve customer experience, and digital onboarding for Fintechs and businesses.
Its DIY “No Code” platform enables users to develop hybrid bots using a sophisticated Workflow builder and Conversational AI capabilities.
Flora Bot bots may be utilized in several areas, including the Web site, mobile applications (iOS and Android), Facebook Messenger, Slack, Skype, Telegram, Amazon Alexa, Google Assistant, Google Home, and WhatsApp.
4. TEPLAR
Teplar offers one-of-a-kind chatbot creation services for developing bots that are completely customized and tailored to the demands of your business. They employ cutting-edge methodologies and technology to develop chatbots that engage and satisfy clients.
5. SQUAREBOAT
Squareboat is a well-known Chatbot Development business that offers high-quality services on time and at a fair price. It generates chatbots of varying sophistication that may communicate with your customers on any platform.
Among the company’s chatbot services are Google Assistant Actions Development, Alexa Skills Development, Voice-Based Chatbots, Customer Support Chatbots, NLP/AI Chatbots, and Virtual Assistant Chatbots.
6. MORPH.AI
Morph.ai is an artificial intelligence platform built on top of the WhatsApp Business API. Its AI-enabled chatbot, CRM tool, hybrid machine-human question handling interface, and other features enable businesses to engage in meaningful conversations with customers.
Sign up for a free trial account to get the most out of Morph.ai and get started with the WhatsApp Business API.
7. BOT MY WORK – Chatbot Companies in India
BotMyWork is trusted by millions of clients to help them accomplish their business objectives. It has created a variety of chatbot connectors for team collaboration and messaging systems including Slack and Hangouts Chat, among others.
Furthermore, the company’s Chatbot Builder for Facebook successfully automates customer service and encourages conversational marketing to boost sales. The team’s objective is to build bots that reduce manual touch and enable automation to increase productivity across all business lines.
8. BOTSNEXT
BotsNext is quickly establishing itself as a global leader in chatbot creation, having completed over 100 professional Chatbots & Virtual Assistant projects for eCommerce, Education, Hospitality, Travel, F&B, and other industries.
BotsNext enables digital change in the workplace by replacing obsolete techniques and providing a better customer experience.
9. PIXEL CRAYONS
Pixelcrayons, established in 2004, offers a high-quality chatbot creation solution to assist you in optimizing your business connections. Chatbot Companies in India, The organization’s expert chatbot developers have designed chatbots and speech bots utilizing many frameworks, including Amazon Lex, Microsoft Bot, and others.
10. MARUTI TECHLABS
Maruti Techlabs is a group of software professionals with expertise in deep learning, business intelligence, analytics, bot programming, mobile platforms, cloud systems, and application development.
It has a track record of surpassing client expectations via hard work and dedication. The company understands the client’s business goals and attempts to provide continual innovation thanks to its extensive expertise in software development.
FINAL THOUGHTS?
Having a chatbot for your company is a no-brainer because it is the future; just make sure you select the correct one from the market based on your budget and business goals.
Read More: Top 5 Chatbot Development Companies in Pune You Should Look For in 2021
